For UK Customers
Do you want to return something? No problem…….
Goods will be accepted for return within 28 days of receipt of order for a full refund by your original payment method. Postage and packing costs are not refunded and any return costs must be paid by the purchaser. Goods must be unused, undamaged and still in the original packaging to be accepted. We reserve the right to refuse any return that does not meet this requirement.
We would recommend goods are returned with a traceable service and insured up to the value of the goods, as you assume any risk of lost, theft or damaged goods during transit. We cannot be responsible for parcels lost or damaged in transit.
Outside of 28 days and subject to approval, should we still have the items in stock, goods may still be accepted for return but will be subject to a 20% restocking charge.
If you’re looking to return a faulty or incorrect item, please get in touch so we can get this sorted for you.
For International Customers
As above, however, all International customers are responsible for return and exchange shipping rates.